Dandenong Medicare Urgent Care Clinic
Urgent care when it’s not an emergency
Dandenong Medicare UCC supports Dandenong Hospital.
In partnership with Greens Medical Group.
Dandenong Medicare Urgent Care Clinic provides care for urgent but non-life-threatening conditions. You will be triaged by a nurse when you arrive, and seen by a GP shortly after, depending on urgency. We will ensure you receive appropriate care.
We provide free, high-quality care for patients with non-life-threatening injuries and illnesses. Pathology and imaging services are available onsite.
Care is available for everyone, with or without a Medicare card. Translators are also available.
Please make an appointment:
Our centre is open 7 days a week
Monday: 8 AM – 10 PM
Tuesday: 8 AM – 10 PM
Wednesday: 8 AM – 10 PM
Thursday: 8 AM – 10 PM
Friday: 8 AM – 10 PM
Saturday: 8 AM – 10 PM
Sunday: 8 AM – 10 PM
We are located at Greens Medical Group , 1/134 Logis Boulevard (Opposite 2 Cubitt Way) Dandenong South VIC 3175.
Please book an appointment if you can, otherwise, just walk in.
Please call us on 03 9579 7933 or Book AppointmentUrgent Care Clinics service patients who require urgent, but non-emergency, care, and assist with reducing the burden on overstressed Emergency Departments.
We need a valid referral letter from a General Practitioner to schedule an appointment with our Cardiologist.
- Mild to moderate infections
- Fever
- Pain when urinating
- Suspected fractures and sprains
- Back and muscle pain
- Minor cuts, burns, and insect or animal bites
- Heartburn, vomiting, nausea
- Headaches, migraines and brief fainting or fitting
- Constipation, diarrhoea, abdominal pain
- Allergies and rashes
- Mild to moderate asthma attacks, coughs and other respiratory symptoms.
*If you have tested positive to COVID-19, Call the National Coronavirus Helpline on 1800 020 080 or visit the Victorian Government website to access the care you need. You can also book an appointment at a GP respiratory clinic.
When to call Triple Zero (000)
- Difficulty breathing
- Severe bleeding
- Unconsciousness
- Lips and face turning blue
- Becoming agitated, confused or very drowsy
- Chest pain or chest tightness
- Sudden numbness or paralysis of the face, arm or leg
- Large burns
- Serious accidents or trauma
- Extreme pain.
- The diverse communities we serve
- Patients receiving primary care for appropriate non-life-threatening conditions. For example: basic fracture management, cuts requiring stitches, minor burns and infections.
- 24 hours Holter Monitoring
- Ambulatory BP monitoring
- Stress test
- Echo
- ECG
- Chest X-RAY
- Blood tests
- Mild to moderate infections
- Fever
- Pain when urinating
- Suspected fractures and sprains
- Back and muscle pain
- Minor cuts, burns, and insect or animal bites
- Heartburn, vomiting, nausea
- Headaches, migraines and brief fainting or fitting
- Constipation, diarrhoea, abdominal pain
- Allergies and rashes
- mild to moderate asthma attacks, coughs and other respiratory symptoms.*
When to call Triple Zero (000)
- Difficulty breathing
- Severe bleeding
- Unconsciousness
- Lips and face turning blue
- Becoming agitated, confused or very drowsy
- Chest pain or chest tightness
- Sudden numbness or paralysis of the face, arm or leg
- Large burns
- Serious accidents or trauma
- Extreme pain.
Dandenong UCC was commissioned by South Eastern Melbourne Primary Health Network with funding from the Victorian Government.
*If you have tested positive for COVID-19, it is likely that your symptoms will be mild and you can recover safely at home. Visit the healthdirect website for information on managing COVID-19 at home.
If you have mild to moderate symptoms (including confirmed COVID-19), you can seek care from your usual GP, or another GP if your usual one isn’t available. Most general practices provide care for patients with respiratory symptoms, both by telehealth and face-to-face. Telehealth appointments are suitable for most low risk patients.
You can also contact NURSE-ON-CALL on 1300 60 60 24 for free health advice, 24 hours a day.
If you have urgent but non-life-threatening symptoms, you can contact the Victorian Virtual Emergency Department or see a GP at an Urgent Care Clinic (UCC).
Please note, that UCCs do not provide routine PCR testing. They provide GP-led care for people with urgent but non-life-threatening conditions. In an emergency, patients are advised to visit their local hospital emergency department or call 000.
COVID-19 testing options
Rapid antigen tests (RATs) are the easiest way to test for COVID-19. Visit the Victorian Government website for information on when to use a RAT, where to get them, and what to do if COVID-19 positive. If you test positive for COVID-19, it is still recommended to wear a mask and isolate for 5 days or until a negative RAT result has been achieved.
If you are at risk of severe COVID-19 illness, your RAT result is negative or inconclusive, or you require a PCR test, a visit to a GP is recommended. A GP can decide if a PCR test is needed and may provide a referral to a pathology collection centre.
Those unable to get a GP appointment can:
- contact the Victorian Virtual Emergency Department
- call the National Coronavirus Hotline on 1800 020 080
- call NURSE-ON-CALL on 1300 606 024.
- In an emergency call 000.
Please visit SEMPHN’s dedicated COVID-19 page for more information.
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